ljoLegal Notice

We at ljo operate an online gaming and sportsbook platform in jurisdictions where local law permits. This legal notice sets out the framework under which we provide our services, our commitments to users, and the legal boundaries of our operation. We do not offer our services in jurisdictions where online wagering is prohibited.

Our ljo platform provides live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook betting on football tournaments including Liga 1, Piala AFF, and Champions League, slot games, and esports markets. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. All services are subject to applicable law in your jurisdiction.

This notice covers service availability, account eligibility, user responsibility, data handling, and how to contact us for legal inquiries. For detailed terms, visit our Terms of UseFor privacy information, see our Privacy Policy

Service Availability and Jurisdiction on ljo

We at ljo offer our services only in jurisdictions where local law permits online wagering and entertainment gaming. We do not operate in regions where such activity is prohibited by applicable law. Our service availability is determined by local regulations, and we monitor changes in gaming law across all regions where we operate.

If you access ljo from a jurisdiction where we do not operate, your account may be suspended and any balance returned to your original payment method. We use standard geolocation and verification methods to determine service eligibility. We do not represent that ljo is legal in any specific country or region — it is your responsibility to verify the legal status of online gaming in your area before accessing our platform.

Note: We do not claim to be licensed, regulated, or approved by any specific jurisdiction. Our services are available only where applicable law permits.

Account Eligibility and User Responsibility on ljo

To create an ljo account, you must meet the eligibility requirements set by the laws of your jurisdiction. We do not specify a fixed age threshold across all regions; instead, we comply with the age of majority and gaming eligibility rules in each area where we operate. When you register, you confirm that you meet your jurisdiction's eligibility requirements.

We may request identity verification — a photo of your government ID or a recent bank statement — to confirm your eligibility. If we determine that you do not meet eligibility criteria, we will suspend your account and return any balance to your original payment method.

Users are solely responsible for verifying that access to and use of ljo comply with the laws of their own jurisdiction. We do not provide legal advice, and we cannot advise you on whether ljo is legal in your specific location. If you are uncertain, we recommend consulting local legal resources or contacting your local gaming regulator before accessing our platform.

We at ljo operate transparently within applicable law. Your jurisdiction's regulations determine whether you can access our platform — verify this before you register.

ljo editorial team

Our ljo Commitments and Limitations

We at ljo commit to the following:

We do not guarantee uninterrupted service. We are not liable for losses arising from technical failures, network outages, or circumstances beyond our control. We are not liable for any indirect or consequential damages arising from your use of ljo. Your sole remedy for any dispute is to cease using ljo and request a withdrawal of your balance.

Data Protection and Privacy on ljo

We collect personal information from ljo users for account creation, verification, payment processing, and fraud prevention. This includes your name, email, phone number, payment method details, and (for verification) identity documents. We use this information only for the purposes described in our Privacy Policy

We do not sell your data to third parties for marketing purposes. We share your information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and regulatory authorities only where required by law. Your data is encrypted and stored securely. For full details, visit our Privacy Policy

Contact for Legal and Compliance Inquiries

If you have legal questions, compliance concerns, or wish to report a violation of this notice, contact our support team through the ljo app or visit our FAQWe aim to respond to all inquiries within a reasonable timeframe, typically within 2–3 business days.

For formal legal inquiries or regulatory matters, you may also contact us through the channels listed in this notice. We encourage users to reach out with any concerns — we are committed to operating transparently and in compliance with applicable law.

Jurisdiction and Dispute Resolution

These terms are governed by the laws applicable in your jurisdiction. We at ljo are committed to fair and transparent operation. If you believe ljo is operating in violation of local law in your region, you may report this concern to your local gaming regulator or relevant authority.

If you have a dispute with ljo, we will work to resolve it through our formal complaints process. If we cannot reach agreement, either party may pursue resolution through applicable legal channels in your jurisdiction. Our ljo platform operates only where local law permits — your jurisdiction's regulations determine your rights and our obligations.

Legal and Jurisdiction Information

Service availability

We at ljo offer our services only in jurisdictions where local law permits online wagering and entertainment gaming. We do not operate in regions where such activity is prohibited by applicable law. Our service availability is determined by local regulations in each territory, and we continuously monitor changes in gaming law to ensure compliance. We do not claim to be licensed, regulated, or approved by any specific jurisdiction. Instead, we operate transparently within the legal framework of each region where we are active. If you attempt to access ljo from a jurisdiction where we do not operate, your account may be suspended and any balance returned to your original payment method. We use standard geolocation and verification methods to determine service eligibility. We do not represent that our services are legal in any specific country or region — it is your responsibility to verify the legal status of online gaming in your area before accessing our platform. Our commitment is to operate only where applicable law permits and to respect the regulatory boundaries of each jurisdiction. We encourage all users to verify the legal status of online gaming in their own location before creating an account or depositing funds.

Account eligibility

To create an account on ljo, you must meet the eligibility requirements set by the laws of your jurisdiction. We do not specify a fixed age threshold across all regions because eligibility varies by location. Instead, we require that you represent you are of legal age to engage in online gaming under your local law. When you register for ljo, you confirm that you meet this requirement. We may request identity verification — a photo of your government ID, a recent bank statement, or other documentation — to confirm your eligibility. This verification process protects both you and our platform from fraud and ensures compliance with applicable regulations. We reserve the right to refuse service to any user who cannot demonstrate eligibility. If you are uncertain about your eligibility, we recommend consulting your local regulations or contacting our support team before registering. Our verification process is designed to be straightforward and non-invasive, requiring only standard documentation. Once verified, you can access all features of ljo, including live tables, sportsbook, and slots. We do not impose additional restrictions beyond what applicable law requires.

Local-law responsibility

Users of ljo are solely responsible for ensuring that their access to and use of our platform complies with the laws of their own jurisdiction. We provide our services in supported regions, but we cannot guarantee that every user's local law permits online gaming. It is your responsibility to verify this before creating an account or depositing funds. We do not provide legal advice, and we cannot advise you on whether ljo is legal in your specific location. If you are uncertain, we recommend consulting local regulations or seeking legal counsel. By using ljo, you acknowledge that you have verified the legality of online gaming in your jurisdiction and that you accept full responsibility for any consequences of your use. We reserve the right to suspend or close any account if we determine that the user is accessing ljo from a restricted jurisdiction. We also reserve the right to report suspected violations to relevant authorities if required by law. Your continued use of ljo constitutes your acceptance of this responsibility.

Data and privacy scope

We collect personal data from ljo users to operate our platform and comply with anti-fraud and regulatory requirements. This data includes your name, email address, phone number, payment method details, and identification documents (for verification purposes). We use this information to verify your identity, process deposits and withdrawals, detect fraud, and comply with applicable laws. We do not share your personal data with third parties except where required by law or to process your payments. Your data is encrypted and stored securely on our servers. We retain your data for as long as your account is active and for a reasonable period afterward to comply with legal obligations. For full details on how we collect, use, and protect your data, please visit our Privacy PolicyIf you have questions about your data or wish to request access, correction, or deletion, contact our support team. We are committed to protecting your privacy and complying with applicable data protection laws.

Contact for legal inquiries

If you have legal questions, compliance inquiries, or concerns about our terms and policies, contact our support team through the ljo app or visit our FAQWe aim to respond to all inquiries within a reasonable timeframe, typically within 2–3 business days. For urgent matters, use the priority support option in the app. We also maintain a formal complaints process for users who are not satisfied with our initial response. If you wish to escalate a complaint, we will provide you with the steps to do so. We take all legal and compliance inquiries seriously and are committed to resolving issues fairly and transparently. Our support team can also direct you to the appropriate department for specific types of inquiries, such as data protection or dispute resolution. We encourage users to reach out with any concerns — we are here to help and to ensure that ljo operates in compliance with applicable law.

↑